was established in Kolkata by Dr. K. K. Birla as a Full Service
Travel Company in 1974, is now wholly owned Poddar Group of Companies
under the brand name of ADVENTZ,
with a primary focus on Corporate Travel Management. The company
currently operates from Delhi, Mumbai,
and Bhubaneswar with its headquarters in Kolkata, Sales office
at Gurgaon and several client onsite locations. All main offices
are International Air Transport Association (IATA) accredited,
which is a standard requirement for trade in our industry.
Our market credibility, adherence
and compliance with customer policies, well established airline
and industry supplier partnerships, operational transparency and
established success in managing both, leading global and national
accounts, are testimony to our service delivery capability.
Lionel India provides seamless travel management services,
customized to suit your global and local travel programs. We at
Lionel understands your corporate travel needs and provides a
complete suite of services ranging from ticketing and travel related
services, Travel management consulting, vendor contracting services,
technology and reporting tools and a comprehensive account management
approach. Other than managing the Corporate
Travel, the company also has the ability to provide
a range of services including MICE Management,
Holiday Packages and suite
of travel related services. We are licensed Foreign
exchange dealers and have our own fleet of cars under
the banner of Lionel Cars
at Delhi and Kolkata to service our distinguished customers.
Lionel India employs the latest in travel technology and CRS systems.
Customer service and travel operations are managed by tenured,
experienced and trained travel professionals. This is backed by
deployment of state of the art travel technology to enable delivery
of well informed and competitive options to our customers. Several
team members are trained and certified to global standard by IATA/Airlines.
The Lionel India network across India allows us to reach and respond
locally to provide customer specific solutions for managing your
business travel needs where, when, and how you require it.
The key attributes of the Lionel India
service proposition are:
Partnership approach to client relationships
Seamless consolidation - nationally and globally
Preferred vendor contracting and implementation
Simplified pricing and defined service level agreements
Process management and rationalization
Technology applications and value enhancers
Ability to modulate global products and content to Indian needs
"Open to Audit" - guarantees a completely transparent
Get the Edge:
Lionel India Limited's approach to travel management is to take
a macro perspective to your travel program rather than view issues
in isolation. Our intent would be to work to achieve the overall
aims and objectives of the client. Our experience in managing
complex national and global accounts has refined our ability to
develop unique customized solution to individual client needs.
Our key differentiations are:
Open Book Policy / complete transparent account operations
Monthly re-conciliation of statements
Focus on Policy management, Processes and Control
Technology solutions that provide value addition
MIS reporting tools which reinforce corporate purchasing objectives
Customized solutions to client needs - One
itinerary does not fit all
Integrated national network of offices
Experience in managing complex national and global customer needs
Complete suite of services - Business travel, Leisure and Holiday
travel, Mice movement, Visa Services, Car Rental,
Hotel Booking and Foreign Exchange dealer -
"One Stop Solution for your travel
Accessible 24x7x365 days - "One
call can bring the world to your door"
Lionel India Quality Policy starts and ends with the Customer
as the focal point. It involves, the understanding of customers'
requirements, designing optimal solutions to meet these requirements,
building systems and process in place to ensure quality at every
stage and achieving our Commitments on delivery and service before
and after any transaction.
It is our endeavor to create a culture of Total Quality, where
continuous improvement of our people, our process and our products
become a way of life.
Quality is the basis for the long term profitability and growth
of our organization. In the industries we serve, we strive to
be every customer's first choice.
Get The Future:
Lionel India will shortly launch a travel portal "click@lionel"
which will synchronize servicing of client corporate seamlessly,
by providing -
A functional security suite
Integrating multiple on-line booking tools
Globally consolidated travel management reporting on a "real
Automate clients MICE management needs
Improve the effectiveness of preferred vendor programs.