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Account Management

Lionel India assigns important clients a dedicated and knowledgeable account manager - a single point of contact. Your account manager will be at your side to provide strategic consultation and to implement initiatives that maximize your organization's performance & objectives.

Your account manager will help you streamline your travel management processes to more efficiently manage, control and reduce travel expenditure.

The Services include:

  • Customised implementations.
  • Assistance with travel policy creation, revision and enforcement.
  • Proactive airline, hotel and rental car contract negotiations.
  • Adoption rate consulting for online booking solutions, if implemented.
  • Travel spend benchmarking analysis and best practice consultations.
  • Online reporting services, including customised pre-trip, post-trip, billing, risk management and credit card reconciliation.