This Policy explains how we may process your information. This Policy may be amended or updated from time to time, so please check it regularly for updates.
On your accessing of the Booking Platform, we may process the following categories of information about you, such as:
Personal Information: means information that is about any individual, or from which any individual is directly or indirectly identifiable.
Creation of User Information. We may also create User Information about you, such as records of your interactions with us and details of your travel history, for internal administrative purposes and analysis. We may also combine data you have provided to us with data obtained from third parties such as social networks and other data collection entities.
We may collect or obtain User Information about you: directly from you (e.g, when you visit our Booking Platform); in course of our relationship with you (e.ge, if you utilize travel services); when you make your Personal Information public (e.g., if you make a public post about us on social media); when you download, install or use any of our Services. We may also receive User Information about you from third parties (e.g., our travel affiliate partners.) We may also create User Information about you, such as records of your interactions with us. Lionel India is not responsible for Personal Information you volunteer about yourself in public areas of the Services. This Policy does not cover the practices of third parties who many provide information about you to Lionel India.
We may process User Information for following purposes: providing the Services to you; communicating with you; providing advertising to you on the Services and Channels; Lead generation; analyzing your travel interest; observing user engagement and booking travel activities across Services and Channels; conducting surveys; managing our IT systems i.e. identification and mitigation of fraudulent activity; compliance with applicable law; and improving our Services.
We may process your User Information to contact you via email, telephone, SMS or other methods of communication to provide you with information regarding our Services that may be of interest to you. We may send information to you regarding our Services, travel offers; upcoming promotions that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.Legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation.
Because of the international nature of our business, we may need to transfer your User Information with the Cleartrip Group of companies (Lionel India Private Limited; Lionel India Packages and Tours Private Limited; Lionel India MEA FZ LLC), and to third parties.in connection with the purposes set out in this Policy. For this reason, we may transfer your User Information to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located.
We have implemented reasonable technical and organizational security measures to protect your User Information. Please ensure that any Personal Information that you send to us is send securely. Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement reasonable measures to protect your information, we cannot guarantee the security of your data transmitted to us using the internet. Any such transmission is at your own risk and you are responsible for ensuring that any Personal Information that you send to us are sent securely.